LoneStar

How LoneStar works

A simple guide. Pick what you want to do.

Getting started

  1. 1Get the LoneStar app from the Play Store or App Store, or use this website.
  2. 2Sign up with your name and phone number. Email is optional.
  3. 3Log in any time with a code we text to you — there is no password to forget.
Good to know:
  • Use the phone number you always carry. It is how couriers and friends find you.

Sending a package

  1. 1In the app, tap Send and set where the courier picks up — your current location, a saved place, or a pin on the map.
  2. 2Enter the receiver's name and phone number. We text them a link to share where they are.
  3. 3Choose a motorbike, keke (tricycle) or car, depending on the size of the package.
  4. 4See the price, then pay with mobile money, your wallet or cash.
  5. 5Follow the courier on the map until the package arrives.
Good to know:
  • The price depends on distance, vehicle, time of day and how many couriers are nearby.
  • Save places you use often, like Home or Shop, to send faster next time.

Receiving a package

  1. 1Open the link LoneStar texted you. No account needed.
  2. 2Tap “Use my current location” or choose your spot on the map.
  3. 3Add a landmark, building photo or short video so the courier finds your door.
  4. 4Confirm, then watch the courier come to you.
Good to know:
  • A photo of your gate or entrance saves the most time.
  • Your location is read only once, when you tap the button.
  • Paying cash on delivery? The page shows exactly how much to have ready.

Shopping

  1. 1Open the Shop and search, or filter by store type, category, price, size, colour and more.
  2. 2Pick an item, choose its options and add it to your cart (one store per order).
  3. 3In the cart, drop a pin for delivery, choose a vehicle and how to pay.
  4. 4Follow your order in Account → My orders and track the courier live.
Good to know:
  • Some stores sell through WhatsApp — tap the WhatsApp button to order from them directly.
  • Sold-out items show a badge and can't be ordered until restocked.

Selling on LoneStar

  1. 1Go to Account → My store and pick “I sell my own products”.
  2. 2Add your store name, type, description, opening hours, logo, banner and pickup pin.
  3. 3Choose how to sell: let LoneStar collect payment, or have customers contact you on WhatsApp.
  4. 4Add items with photos, price, sizes or colours, and how many you have.
  5. 5Publish your store and share the link. Accept orders and mark them ready — a courier comes to collect.
Good to know:
  • Stuck on wording? Tap ✨ Write with AI for name ideas and a description.
  • When LoneStar collects payment, your products join the affiliate program and marketers can promote them. You see exactly what you earn before saving.
  • Free stores hold 20 items. Ask for an upgrade when you need more.

Earning as an affiliate

  1. 1Go to Account → My store and pick “Affiliate marketer”.
  2. 2Tap Find products to promote and add products you like.
  3. 3Give each product your own name and description if you want.
  4. 4Publish your store and share your links on WhatsApp, Facebook, TikTok and more.
  5. 5Earn the commission shown on each product for every sale through your links.
Good to know:
  • Prices, photos and stock always follow the seller, so your store stays up to date.
  • If a seller pauses or removes a product, we tell you in your store.

Delivering as a courier

  1. 1Install the LoneStar Courier app and register with your ID, license and vehicle.
  2. 2Once approved, go online to receive delivery offers near you.
  3. 3Accept an offer, then use the pin, landmark and photos to find each place.
  4. 4Collect cash if the order is cash on delivery, and confirm the drop-off.
  5. 5Get paid into your LoneStar wallet after each delivery.
Good to know:
  • Allow notifications so you never miss an offer.
  • Set location to “Always” so customers can follow you even when the app is in the background.
  • Call the customer from the app if you can't find them.

Paying and your wallet

  1. 1Pay with MTN or Orange mobile money — approve the prompt on your phone.
  2. 2Or pay from your LoneStar wallet, or with cash on delivery.
  3. 3Send money to another LoneStar user by phone number.
  4. 4Cash out to mobile money. We confirm with an SMS code.
Good to know:
  • Earnings from sales and commissions show as pending until the delivery is complete.

Free delivery offers

  1. 1When a free-delivery offer is running, choose Free delivery when you send.
  2. 2Share the ready-made post about LoneStar on your social media.
  3. 3Upload a screenshot or paste the post link.
  4. 4We approve it within minutes and your delivery costs nothing.
Good to know:
  • Don't want to post? Just continue at the normal price.

What the statuses mean

  1. 1Waiting for location — the receiver hasn't shared their spot yet.
  2. 2Looking for a courier — couriers nearby are seeing your delivery.
  3. 3Courier on the way — a courier accepted and is heading to pick up.
  4. 4In transit / Near you — the package is coming. Watch it on the map.
  5. 5Delivered — done! Earnings are paid out.

Your privacy

  1. 1We only use your location for the delivery you are making.
  2. 2Couriers see your pin and photos only for their current delivery.
  3. 3Your phone number is never shown in the shop.
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